Hours of Operation

If you have a question or a problem, the customer service desk is open from 5 a.m. to 6 p.m.

Parking lots are open 24 hours a day, 7 days a week.

Shuttle Service: Shuttle service will cover every late (or early) flight; continuous service to and from the terminal with no charge; pickup at four strategically placed stops in ACY parking lots (look for the signs). The shuttle makes five stops: -- A-2, adjacent to the entrance of the short-term lot -- Between B-1 and B-2 at the secondary entrance -- Between C-1 and C-2 in the long-term lot -- C-2, adjacent to the exit of the long-term lot -- In the overflow parking lot, the pickup point is O-1, near the entrance

Passengers can find shelter at shuttle stops.

Rates:

Long Term – First hour is FREE; each additional hour is $1.00 to a maximum of $6.00 per day.

Short Term – First hour is FREE; each additional hour is $1.00 to a maximum of $13.00 per day.

Payment methods:

You may choose your way to handle a parking transaction – either the ticketless E-Ticket Express or the more traditional pay at the terminal payment station.

Using a ticket. Upon entering the parking lot, take a ticket from the dispenser and remember to keep the ticket with you. Upon returning to the airport, look for the payment station inside the terminal and place your ticket into the machine to make payment by following the posted instructions to pay either by credit card or with cash.

Recommended is the E-Ticket Express using a credit card. Upon entering the parking lot, swipe your card. When ready to leave, simply swipe the same credit card at the exit. Take your receipt and go.

Had a problem?

When there's a problem paying at a station inside the terminal, each kiosk is equipped with a "call button" that connects to the parking department via a cell-phone "hotline" (609-513-7946).

When there's a problem using a credit card at unmanned toll collection spots, contact a parking attendant at 645-7895 Ext. 2032 or (609) 513-7946.

Special Needs

Handicapped access to shuttle available

Customer Service desk inside terminal can arrange for handicapped shuttle access; call 645-7895 (Ext. 2002 or 2025).

For special boarding procedures for handicapped travelers or for families with small children, call your airline.